Support
Need a hand? Find answers below or send us an email.
Email support ↗freetempo218@gmail.com
Frequently asked questions
How do I adjust sound and haptics?
Use your iPhone volume buttons to adjust volume. Open the sparkle menu → Performance Settings to change sound, haptics, shake sensitivity, and handle direction. Sound Protection uses the original sounds when enabled. Turning it off can make the sound louder, but strong shakes may distort.
How do premium designs work?
Red and yellow Classics are free. Neon Crystal, Princess Aurora, and Midnight Sky are separate one-time purchases, not subscriptions. In the sparkle menu → Tambourines, tap a locked style to preview its lights and see the current price for your storefront.
How do I restore purchases?
Sign in with the Apple Account used for the purchase and connect to the internet. The app checks existing entitlements automatically when opened. To check manually, open the sparkle menu → Tambourines → a locked premium style, then tap Restore Purchases at the bottom of its preview. This checks purchases for Neon, Princess, Midnight, and Gold together. Styles you have not purchased remain locked. If everything you own is already unlocked, no further restoration is needed. Email support if a purchased style remains locked.
Where do I redeem a Gold code?
Open the sparkle menu → Performance Settings → Redeem Code to open Apple’s redemption sheet. Limited Gold appears in the catalog after a verified entitlement. Apple may ask you to confirm or authenticate even for a free offer. Check your code’s conditions and expiry date. No offer codes are distributed on this page.
How do I request a refund?
Apple handles App Store purchase refunds. Visit Apple’s refund request page and follow Apple’s instructions. Eligibility and decisions are determined by Apple and applicable consumer law. Restore Purchases does not request a refund.
What should I include in a problem report?
Email freetempo218@gmail.com with your app version, iPhone model, iOS version, and steps to reproduce the issue. Screenshots are optional; hide personal details first. Do not send passwords, verification codes, or payment card information.
Is there an Android version?
The Android version is in development. A download link will be added to the home page when it is released on Google Play.
Hold your phone firmly and keep clear of people and objects while playing.
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